A “free” junk collection that turns into a $100 bill? Here’s what really happens — and how to avoid getting trapped by vague disposal offers.

Got an old wardrobe, broken sofa, or a fridge that's beyond saving? You might assume that Town Council or NEA services will haul it away for free. After all, we’re used to government services in Singapore being efficient — and sometimes even complimentary. But the truth behind "free disposal in Singapore" is more layered than most expect.

You did everything right. Or so you thought. You booked a bulky item pickup from the Town Council, moved your sofa downstairs to the void deck the night before, and waited. But at the end of the day—it’s still there.

So, you booked a free bulky item removal from your Town Council… and nothing happened. Or worse, they came—but left your junk behind.